Frequently Asked Questions

Asiral is a private curriculum for the art of living, covering etiquette, taste and refinement across ten worlds, from the table to travel and conversation. When you join, a short series of questions reveals your Archetype. Asiral then curates a personal journey around it, with lessons, pacing and subjects suited to how you want to grow.

Yes. Your account keeps your Archetype, journey and progress with you safely, wherever you sign in. Creating one takes only an email address and a password.

Create your account, then answer a short set of questions about your interests and character. Asiral uses your answers to reveal your Archetype and build your first personal journey. Begin with the lesson at the top of your path, or explore freely from Home or the Academy.

Yes. Every member begins with Foundations of Refinement, a permanent collection covering essentials such as table setting, conversation and poise, regardless of experience. Your personal journey builds from there at your own pace.

Yes. Sign in with the same account on any supported phone or tablet, and your Archetype and journey travel with you.

Lessons take different forms depending on the subject, including interactive knowledge cards, step-by-step rituals, longer reading for deeper subjects, and practical drills for hobbies and connoisseurship. Each one is built to be practised, not only read.

Your personal journey is arranged in a suggested order for natural progression, but you are always free to explore any world or lesson. Some multi-part lessons build on one another within the same subject, so we recommend taking those in sequence.

Yes. Nothing is mandatory. If a lesson does not interest you right now, move on. It will still be there when you are ready to return.

Your personal journey lives on Home and Progress. You can also browse the full Academy by category at any time to explore beyond your current path.

Yes. Your progress is tied to your account and saved automatically as you go. There is nothing to save manually.

Yes. Completed lessons stay fully open. Revisit them at any time from Progress or the Academy.

Yes. Tap Save for Later on any lesson to add it to Your Private Collection, accessible at any time from Home.

Your progress lives with your account, not your device. Sign back in after reinstalling, or on a new phone, and everything you have built continues from where you left it.

Every member, whether on the free tier or an Asiral Membership, receives their full personal journey and Foundations of Refinement at no cost. Asiral Membership unlocks everything beyond your journey, including the complete library across all ten worlds, every other Archetype path, and new content as it is added.

Your subscription is managed through the account used to subscribe, either the App Store on iPhone and iPad or Google Play on Android. Open Subscription in your Asiral profile and tap Manage Billing to go there directly.

Cancel at any time through your App Store or Google Play account settings. Asiral does not hold your payment details, so cancellation takes place through the relevant store. In your profile, Subscription > Manage Billing will take you there.

You keep full membership access until the end of your current billing period, with no early cutoff and no partial refund for the remaining time. After that, your account returns to the free tier. Your personal journey and Foundations remain available.

This is usually a syncing delay. Try closing and reopening the app, or signing out and back in. If it is still not reflected after a few minutes, restore your purchase or contact support with your purchase receipt.

If you have reinstalled the app or switched devices, go to Subscription in your profile and tap Restore Purchase. Asiral will check your App Store or Google Play account and reinstate any active membership.

Refunds are handled by the App Store or Google Play because that is where the payment was processed. Request a refund through your Apple or Google account purchase history. The relevant store refund policy applies.

Go to Profile > Personal Information to update your name, email, phone number, country or preferred language.

Go to Profile > Privacy > Delete My Account. This permanently removes your account and progress and cannot be undone. If you would simply like a break, signing out is reversible.

Close and reopen the app, check for an update in the App Store or Google Play, and confirm your connection. If the issue continues, contact support with a short description of what happened.

Use Contact Support in the app to chat with the Asiral team. We typically reply within one business day.